bad applique fairies

[sharong]

Originally Posted by Boodoggie11

On the home page there is a link. I went through the series of links for you. Thought you had been through enough. Been there, done that, too many times. Try this http://www.designsbysick.com/helpdesk/index.php?a=add If that doesn't get you to the email form, then on the top left side is the help/support. They're good, will work with you.

best info, they have helped me personally everytime i have needed it Sorry for your problems..very frustrating

[saskia]

Originally Posted by sharong

best info, they have helped me personally everytime i have needed it Sorry for your problems..very frustrating

that is true. I filled out the form and got an answer shortly after that. They are working on it right now.

[debi]

saskia

thank you for posting this. i had the same type of problem with a car design i downloaded from here. but instead of doing something about it, i thought it was because i was a beginner and was doing something wrong.

please keep us posted, as i also downloaded them.
debi

[jstitch]

Thanks for posting and bringing it to the attention of the staff. I, too, will be interested in knowing how this is resolved. Also, I hope others will let us know if there are problems with any other designs and also bring them to the attention of the staff so the problems can be resolved instead of the designs being shelved after being purchased.

[saskia]

I got an answer that it must be my machine. I was advised to slow down my speed and clean the bobbin area.
But I did all that and still it is no good.
So I think it is the design itself.
I don't know what they are going to do about it.
A friend of mine did the same design and got the same experience.
So I hope there will be a solution to it real soon.

[boltonia51]

Well I've had trouble too with the embossed alphabet. But I finally got it to stitch better by adding a heavier stabilizer on the bottom. It stitched very well on a thin towel but when I stitched it out on a thicker towel It too,started bunching thread on the bottom.I will try it again this time using ultra solvy on the bottom and nothing on the top. I'll let you know how it comes out.

[la_cole]

Originally Posted by boltonia51

Well I've had trouble too with the embossed alphabet. But I finally got it to stitch better by adding a heavier stabilizer on the bottom. It stitched very well on a thin towel but when I stitched it out on a thicker towel It too,started bunching thread on the bottom.I will try it again this time using ultra solvy on the bottom and nothing on the top. I'll let you know how it comes out.

Boltonia, you may want to try some tear away on the bottom and solvy on top for the heavy towel.

I used the embossed alphabet on a fleece blanket with only Solvy on top. The four letters combined for over 50,000 stitches. I used my Megahoop and had no problems. You can see the blanket in my album:

http://www.designsbysick.com/forums/...pictureid=4066

[boltonia51]

I will but the set I am talking about was the set with the rectangular frame and the words, MINE, GUEST, OUR,THE KISSING COUPLE AND THE HEARTS. Thank you for the information.
Oh yeah,,, your blanket is beautiful. I also have the set you used I love this look

[la_cole]

Originally Posted by boltonia51

I will but the set I am talking about was the set with the rectangular frame and the words, MINE, GUEST, OUR,THE KISSING COUPLE AND THE HEARTS

Sorry, I haven't done any from those sets.

[boltonia51]

It's ok I am not in the least deterred from enjoying myself. I think that on a small machine like mine the broader lettering will work best. But it did stitche out fine on the lighter weight towel