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  • Results 1 to 16 of 16

    Thread: No Download Links

    1. #1
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      Default No Download Links

      Bought the Newest Holiday Monogram Fun but there are no download links for this set -Help

      Unfortunately what you have advised to do dose not include people using points to buy
      designs which is what I have done. I used points to buy the Holiday Monogram Fun and
      from what I understand since I used points I will not be able to download these designs.
      Last edited by flbaker; 1 Week Ago at 04:53 AM.

    2. #2
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      Try here: It's available from the "Designs" menu option on top of page.

      https://www.designsbysick.com/pastorders.php

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      Default

      Yesterday I also bought the Holiday Monogram Fun Set but there is no d/l link in my list of purchases. Any help would be appreciated.

    4. #4
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      There was a problem with this set last night, it was pulled and put back online a couple of times. I imagine that is causing these problems.

      Please contact Rob at https://www.designsbysick.com/contact.php and she will fix you up

    5. #5
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      This was an error on my part. My apologies!
      Everything was corrected yesterday afternoon.
      hugz
      rob
      Had to get rid of the kids....the cat was allergic.

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      This is what I get when going to the link you provided
      Sorry can't find any orders with email address of your paypal email address is not
      I bought the design set with points at
      Bought Set Holiday Monogram Fun for 150 points 2018-12-02 04:55:44 150
      no download links still showing
      Last edited by L4rry; 1 Week Ago at 08:44 PM.

    7. #7
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      Quote Originally Posted by L4rry View Post
      This is what I get when going to the link you provided
      Sorry can't find any orders with email address of ldef349@gmail.comIf your paypal email address is not
      I bought the design set with points at
      Bought Set Holiday Monogram Fun for 150 points 2018-12-02 04:55:44 150
      no download links still showing
      You should receive a pop-up to download design sets purchased with points. If you missed that, take the following steps: 1) from DBS Home page click on Points; 2) Click on Your Points Purchases; 3) click your favorite format of your purchase; 4) save the file.

      Hope this helps.

      P.S. It is advised not to post your email in a public forum.
      Never give up, never surrender.

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      Quote Originally Posted by la_cole View Post
      You should receive a pop-up to download design sets purchased with points. If you missed that, take the following steps: 1) from DBS Home page click on Points; 2) Click on Your Points Purchases; 3) click your favorite format of your purchase; 4) save the file.

      Hope this helps.

      P.S. It is advised not to post your email in a public forum.
      This is what I see there are no formats to choose from

      Purchased Date Points Download
      Bought Set Holiday Monogram Fun for 150 points 2018-12-02 04:55:44 150

      Purchased Date Points Download
      Bought Set Holiday Monogram Fun for 150 points 2018-12-02 04:55:44 150

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      I have the same problem, there is just a blank box where the download formats should be. I have sent a screen shot of the page to Rob, so hopefully they can discover what the problem is and fix it. If not, perhaps they will send us the set in the format of our choice. I haven't tried to repurchase it, so I don't know if that would work. I think it might be just affecting those of us who purchased it right after it was available. I'm told they took the set down and re posted it, so that may be what threw a monkey wrench into the works.
      blessings,
      sewtired

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      I'm getting the same thing there are no formats listed to click on

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      Everyone with problems downloading with points purchase please try again now. I think it's fixed.

    12. #12
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      Thank you

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      Thank you!!!

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      All is working for dl now. Thank you Sick!

    15. #15
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      Yes I will send the set... You all know me too well....

      Just click on support and then fill out a support ticket.

      Please let me know the format(s) you need!



      Rob
      Had to get rid of the kids....the cat was allergic.

    16. #16
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      Quote Originally Posted by NeauxBunny View Post
      Yes I will send the set... You all know me too well....

      Just click on support and then fill out a support ticket.

      Please let me know the format(s) you need!



      Rob
      It all seems to be fixed now Rob. I've already downloaded the set from my points purchases page. Thanks for all you do.
      blessings,
      sewtired

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